Baumgarter biography

Creed with Sketch. And this is normal. What can you say about after -sales service? How many guarantees do you have now? Four years. And if the clock breaks, who is repairing? The same master that collected them from the very beginning. And if we replace this master, a new person gets the story of the work of his predecessor. And tell us which market is targeted for you?

These are the States, China, Russia? There is no target market, we produce only units of hours, and we don’t care where they will be sold-in Switzerland, Dubai or Los Angeles. Every year the situation is changing. Now the United States is returning its strong positions, before that the leader was Asia. But because of the small amount, we cannot give full statistics, everything changes.

However, I know that for most small companies like us, the main market is Asia. For us, this is not so obvious, we still have a large-sized body for a small hand. I see you continue your project with Macallan. In fact, no longer, they started and finished immediately. It was just one project - a flask. All flasks were sold within 5 days from the website of Macallan.

We were pleasantly surprised. The project was very successful, cool, a positive reaction came from customers. Felix, if you get an individual order for hours, for example, from a client from Russia. How long will it take you from ideas and ending with the release of sale? We do not do this. Why do you reject the idea of ​​making a clock on an individual order?

Well, you do not make the entire mechanisms themselves, but the design can. We do not make design and never did. Sometimes people turn to us with ideas. A pocket watch for one crazy man who wanted a watch with a gladiator. But it was a very special project.

How much time does it take for you? Two years. If today we decide to make a clock, you need two years to create the first prototype. Then months to make the main model. Felix, thanks for the interesting conversation and good luck at the exhibition. Text: Nina Sadovnikova found a mistake in the text? By the number of novelties presented, the venerable manufactory of Girard-Perregaux was exciting.

What about quality? The volume of updates is quite significant and is a direct consequence of changes in the aesthetic and technical policy of Tag Heuer, which occur directly before our eyes. What is meant?